User Guide

Teams

Teams are named groups of Jira users that can be reused across the Capacity Planner, Time Tracking Reports, and Portfolio module for group-level filtering, grouping, and reporting.

Opening Team Management

Team Management is not a standalone module - it's a section available from inside both Capacity Planner & Insights and Time-Tracking & Reporting, with Teams, Programs, and Capacity tabs.

Creating a Team

  1. Click Create Team

  2. Fill in the team form:

    FieldRequiredDescription
    Team NameYesDisplay name (e.g., "Platform Team", "QA Squad")
    DescriptionNoBrief description of the team's role or scope
    ColorNoColour tag for visual identification in views
    MembersYesAdd individual users by search
  3. Click Save

How Members Are Added

Members are added individually by searching for Jira users - there is no Jira Group auto-sync option. If your team's membership previously tracked a Jira group automatically, that sync no longer exists; membership now needs to be kept current manually inside the app.

Using Teams Across Modules

ModuleHow Teams Are Used
Capacity PlannerGroup By → Team - shows rolled-up capacity per team
ReportsFilter by Team - restricts the report to selected team members
Time Tracking ReportsFilter or Group By → Team
Portfolio ManagementAssign portfolio scope filtered to team members

Managing Teams

ActionHow
Edit teamTeams list → Edit (pencil) icon → modify → Save
Add memberEdit team → Members field → search and add user
Remove memberEdit team → Members list → click × next to user
Delete teamTeams list → Delete (trash) icon → Confirm

Deleting a team does not delete users or their worklogs. It only removes the team grouping.

Tips

  • Create teams to mirror your actual squad structure - this makes capacity and time tracking reports immediately meaningful to team leads
  • Since membership is manual, revisit team rosters periodically rather than assuming they track Jira group changes
  • A user can belong to multiple teams (e.g., a shared QA engineer on both the Platform and Frontend teams)