Control Chart

Overview

The Control Chart answers two questions at once: how long does work take, and how consistent is that number. The X-axis is the date each item finished its cycle; the Y-axis is how long that cycle took. A tight horizontal band means a predictable process. A widening spread means your delivery estimates are getting less reliable.

Overview

FeatureDescription
Scatter PlotOne dot per completed work item - X-axis = completion date, Y-axis = cycle duration
Two MetricsCycle Time (start status to end status) or Lead Time (creation to end status)
Configurable CycleDefine exactly which workflow transitions start and end the measurement
Five Overlay TypesAverage, rolling average, standard deviation band, threshold, and up to 5 percentile lines
Data Table ViewSwitch to a table listing every item with its start date, end date, and duration
Log ScaleCompress a wide duration range so short cycles stay readable next to outliers

How to Read the Chart

  • Each dot = one work item that completed its cycle
  • X position = the date the cycle ended
  • Y position = how long the cycle took, in your chosen unit
  • Dots above the threshold line = items that breached your SLA
  • A tight horizontal band = predictable delivery
  • A widening spread over time = growing unpredictability - investigate before committing to dates
  • Dots above the 85th percentile line = the slow tail; these are what stakeholders remember

Action pattern: Quote the 85th percentile, not the average, when someone asks "how long will this take?" The average is met roughly half the time; the 85th percentile is met most of the time.

Data Sources

Source TypeWhen to Use
ProjectsMeasure delivery speed across one or more Jira projects
BoardScope to a board's own filter - the board's JQL is resolved automatically
Saved FilterReuse a filter your team already maintains
Custom JQLWrite a precise query (for example, one issue type or one component)
Dynamic Filter ControllerConnect to a shared filter bar so the chart re-scopes with the rest of the dashboard

Date Interval

The interval controls which completed items appear, independent of the data source.

Interval TypeWhat It Covers
Last N days (default, 90)A rolling window that moves forward on its own - no editing needed
Custom date rangeA fixed start and end date
Sprint datesPick any board and sprint; its start and end dates become the window. Enable auto-latest to always follow the active sprint
Release datesPick any project and release; its start and release dates become the window

Sprint and Release intervals are available for every data source type - the board or project you pick there supplies dates only, not the issue scope.