Custom Charts Gadget

Field Segments

The "Chart By" setting determines how your data is grouped and displayed. This is the most important configuration for any chart.

Field Segments

What is "Field"?

"Field" defines how your issues are categorized into segments (slices, bars, lines, or rows depending on chart type).

Chart TypeField Creates
PieSlices
BarBars
LinePoints on the line
TableRows
FunnelFunnel stages
TileSingle value

Chart By Options

Chart By Option

You have three ways to define segments, plus the Dates option for charts over time:

OptionDescriptionBest For
Jira FieldsGroup by any Jira fieldSimple field-based grouping
Custom JQLDefine segments with JQL queriesComplex, custom groupings
Saved FiltersUse existing filters as segmentsReusing filter definitions
DatesPlot one or more date fields over time - see The Dates FieldCreated vs Resolved and other trend charts

Option 1: Grouping by Jira Fields

Select any Jira field to group your data. Segments are automatically created for each unique value.

Common Fields

Common Fields

FieldCreates Segments For
StatusEach workflow status
AssigneeEach team member + Unassigned
PriorityHighest, High, Medium, Low, Lowest
Issue TypeStory, Bug, Task, Epic, etc.
ComponentEach component in the project
LabelsEach label applied to issues
SprintEach sprint (active, future, closed)

Option 2: Grouping by Custom JQL

Custom JQL Field

Define your own segments using JQL queries. This gives you complete control over how data is grouped.

Example: Bug Age Groupings

Segment NameJQL Condition
New (< 7 days)issuetype = Bug AND created >= -7d
Aging (7-30 days)issuetype = Bug AND created >= -30d AND created < -7d
Old (> 30 days)issuetype = Bug AND created < -30d

Tip: Each issue appears only in the FIRST matching segment. Order your segments carefully if conditions might overlap.

Working with Segments

Renaming Segments

Renaming Segments

Click on the segment name to edit it. This changes the label shown in the chart without affecting the data.

Reordering Segments

Reordering Segments

Drag and drop segments to change their order in the chart.

Showing/Hiding Segments

Showing/Hiding Segments

Toggle the visibility icon to show or hide segments. Hidden segments are not included in calculations.

Changing Segment Colors

Changing Segment Colors

Click the color swatch to open the color picker.

Ordering Options

Ordering Options

OptionSorts By
Big → SmallLargest segments first
Small → BigSmallest segments first
A → ZAlphabetical ascending
Z → AAlphabetical descending
Custom OrderYour manual drag order

Ordering lives in the Chart Settings tab, under Chart By Options.

Hiding Small or Large Segments

Also in Chart Settings → Minimum and Maximum. Turn on Set minimum/maximum values and the chart filters segments by their count:

FieldEffect
Minimum valueSegments with a count below this are hidden
Maximum valueSegments with a count above this are hidden

This is the cleanest way to deal with a long tail. A status field with forty values, most of them holding one or two issues, becomes readable by setting a minimum of 5 - without editing the data source or hiding each segment by hand.

Hidden segments are removed from the chart, so they do not appear in the legend or the total either.