Getting Started
Quick Start Guide
Get up and running in under 5 minutes.
Step 1 - Open the App
Click Apps in the Jira top navigation → select Time Tracking, Resource Planning & Project Management.
You'll land on the Capacity Planner module by default.
Step 2 - Check Your Access
Access is granted per team and per permission, not through a single role toggle:
- Jira Admins get full access to every module and every Settings screen automatically
- Team Leads and Program Managers get elevated access (like timesheet approval) automatically for the teams/programs they lead
- Everyone else gets whatever a Jira admin has assigned them via a custom Permission Role (Settings → Data Access → Permission Roles)
If something looks greyed out, ask your Jira admin what Permission Role or team access you're missing.
Step 3 - Log Your First Time Entry
- In Time Tracking, open any report or click Log Time
- Search for the Jira issue you worked on
- Enter hours worked and select the date
- Optionally select a Time Category (e.g., Development)
- Click Save
Step 4 - Run a Capacity Check
- Click Capacity Planner & Insights in the module switcher
- Click Analytics Dashboard in the sidebar
- Select a project from the dropdown and set a date range
- Review the Team Allocation and Assignee Capacity tabs
Step 5 - Score Your Backlog
- Click Backlog Prioritization in the module switcher
- Select your Jira project
- Choose a scoring template (ICE, RICE, WSJF, or Value vs Effort)
- Click any metric cell to enter values - the Score column updates automatically
Step 6 - Create a Portfolio View
- Click Portfolio Management in the module switcher
- Click New Portfolio
- Set a filter (select projects or enter a JQL query)
- Click Save → switch to Gantt Chart view for timeline visualization
What's Next?
- Set up your team under Team Management (inside Capacity Planner or Time Tracking) for better capacity reporting
- Configure Backlog Prioritization templates for your scoring framework
- Give your team access by assigning custom Permission Roles via Settings → Data Access → Permission Roles