Getting Started

Installation & Setup

Prerequisites

Before installing, confirm:

  1. You are a Jira Cloud site administrator (required to install Marketplace apps)
  2. Your Jira instance is Jira Cloud or Government Cloud - this app does not support Data Center
  3. You have access to the Atlassian Marketplace from your Jira instance

Installation Steps

  1. Go to marketplace.atlassian.com and search for "Time Tracking Resource Planning Clovity"
  2. On the app listing, confirm Hosting → Cloud or Atlassian Government Cloud is supported
  3. Click Try it free (30-day trial) or Buy now
  4. Select your Atlassian Cloud site when prompted
  5. Choose Jira as the product
  6. Review the permissions the app requires and click Accept to proceed
  7. The app installs automatically - no restart required

Verify Installation

After installation:

  1. Click Apps in the Jira top navigation bar
  2. Look for "Time Tracking, Resource Planning & Project Management"

First Admin Steps

Once installed, complete these setup tasks before rolling out to your team:

StepWhereWhat to Do
1. Configure general settingsApp → Settings → GeneralSet time display unit, timezone, first day of week, working hours
2. Set up time categoriesApp → Settings → Time CategoriesCreate categories like Development, QA, Meetings
3. Configure billing accountsApp → Time Tracking → AccountsCreate accounts for client billing codes (optional)
4. Set up holiday calendarApp → Settings → Staff → Holiday CalendarsAdd company holidays for accurate capacity calculations
5. Assign accessApp → Settings → Data Access → Permission RolesGive team members a role scoped to what they should be able to do

Jira Permissions Required for Installation

The app requests a set of Forge scopes during Marketplace install. Grouped into plain-English categories:

CategoryWhy It's Needed
Read Jira issues, projects, boards & sprintsLoad issues for capacity analysis, backlog scoring, and portfolio views
Read, write, and delete worklogs and time tracking dataLog, edit, approve, and remove time entries
Read users and groupsDisplay assignees and resolve group-based access
Manage Jira configuration and project settingsDetect issue types, statuses, priorities, custom fields - and, where granted, adjust related Jira configuration used by the app's features
App data storageStore report configs, templates, portfolios, and scoring data inside Forge's own storage

The "Manage" scope is broader than a read-only check - review it during install if your org requires scope-level sign-off before approving Marketplace apps.

Uninstalling

To uninstall: Go to admin.atlassian.com → Apps → Manage Apps → click the app name → Uninstall. All app-stored configurations (reports, templates, portfolios) will be permanently deleted.